1. Introduction

Krinidhi Educational Society ("Krinidhi", "we", "us") is committed to protecting the privacy of students, parents, visitors and website users. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it. By using our website or enrolling in our programs you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in the following categories:

• Personal Identification Information: name, email address, phone number, postal address, date of birth, parent/guardian details (where applicable), and proof of identity when required for enrolment.
• Academic & Enrollment Data: courses enrolled, academic records, attendance, assessments, certifications and feedback.
• Payment & Billing Information: payment records, transaction IDs, billing address; we do not store full card data — payment processing is handled by our payment gateway.
• Technical & Usage Data: IP address, device and browser information, pages visited, referral sources, and cookies.
• Communications: messages, support requests, email correspondence and other user-generated content.

3. How We Use Your Information

We use personal data for legitimate educational and administrative purposes, including to:

• Provide and manage courses, classes, assessments and certificates.
• Process payments and refunds.
• Communicate with you about courses, events, updates and administrative matters.
• Improve the website, personalize user experience and analyze usage patterns.
• Comply with legal and regulatory obligations and to protect our rights.

5. Sharing & Disclosure

We may share personal data with:

• Service providers: third parties who perform services on our behalf (payment processors, hosting providers, analytics, email delivery) under contractual obligations to protect your data.
• Educational partners: partner institutions, exam boards or placement partners where required for course delivery or certification (with appropriate safeguards).
• Legal & safety reasons: when required by law, to respond to lawful requests, or to protect the rights, property or safety of Krinidhi, our users or others.

We will not sell your personal information to third parties.

6. Security

We implement reasonable technical and organizational measures to protect personal data against accidental loss, disclosure, destruction or alteration. These include access controls, encryption (where appropriate), secure servers, and staff training. However, no transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary for the purposes set out in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data; for example, academic records and certificates may be retained for several years.

8. Your Rights

Subject to applicable law, you may have rights including to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (where we are not required to retain it by law).
• Object to or restrict processing for certain purposes.
• Request portability of your data in a commonly used format.

To exercise these rights, contact us at the details below. We may require verification of identity before processing such requests.

9. Children's Privacy

Our services are primarily for students. Where we collect information from minors (under 18), we will obtain parental or guardian consent where required. Parents or guardians may contact us to review, update or request deletion of their child's information.

10. Third‑Party Services & Links

Our site may include links to external sites and integrations with third‑party platforms (e.g., video hosting, payment gateways). These services have their own privacy practices; this Policy does not apply to them. We recommend reviewing third‑party policies before providing personal information.

11. International Transfers

Your information may be processed in India or in other countries where our service providers operate. We will ensure appropriate safeguards are in place when personal data is transferred across borders.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When material changes occur we will post the updated policy on this page with a new "Last updated" date. Continued use after changes constitutes acceptance of the new policy.

13. Contact Us

For questions, requests or privacy concerns, contact:

Privacy Officer
Krinidhi Educational Society
Address: Opp. Dr.Suryanarayana Gari Hospital, Nalanda Street, Kodad, Suryapet Dist - 508206
Email: info@krinidhi.in
Phone: +91-8179795300

14. Consent

By using our website or providing personal information to Krinidhi, you consent to the collection and processing of information as described in this Privacy Policy.